Once a booking is confirmed, it's a legally binding contract. Hosts and guests are expected to honour it. Cancellation is possible if both parties agree or within the free cancellation period. A cancelation must be done via the member portal.
Search Knowledge Base Articles
Can I cancel a confirmed booking?
Did you find this article useful?
Related Articles
-
What is Book & Swap?
Book & Swap is an exclusive, members-only win-win "Barter System" for the Hospitality Industry t... -
Who can join?
Membership is exclusively offered to professional accommodation providers who meet our standards of ... -
How can I join?
Contact us, and once we've reviewed and approved your establishment, we'll get in touch with you.... -
How much does a membership cost?
Membership costs Euro 149 per annum and comes with 20 additional BarterCoins, our unique currency fo... -
What do I receive as a member?
Upon signing up, you'll be granted 20 BarterCoins™ , which you can use to stay at any establis...